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Help & Support

Shipping & Return Policies

Opening a Package

5 days full refund after item has been inspected

Shipping & Returns

Shipping & Return Policies

Opening a Package

Shipping Policy

Orders Shipping Within the United States


Orders are typically fulfilled within 1-2 business days of the order being placed. During times of higher order volume, order fulfillment may be further delayed. 

Once shipped, your order will be delivered in 4-9 business days.

*Empty Pockets Online currently does not ship outside the United States.

Return Policy

All returns must be postmarked within 5 days from the date of delivery of an item. 


Refund Requirements:

  • To qualify for a refund, all returned items will be inspected and must be in the same condition in which you received them. 

  • Original shipping charge is not refunded when returning items

  • Final sale items are not returnable

COVID-19 Updates

Empty Pockets Online focuses on the health and safety of our customers and team members. To ensure the safety in our communities, we are staying informed about COVID-19, and handle each package with extra care by following the Centers for Disease Control's guidance. 

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Covid-19 Updates
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